Easy online returns at your finger tips.
NEW ONLINE RETURNS
To return items for orders placed prior to 10/29/20 – please return item(s) using the return form received with your original order.
To return items for orders placed 10/30/20 or later – please "start a return" below.
This way to easy returns
Use our portal to initiate your return and create a shipping label.
Return your cozy items
Ship your return item(s) via your local UPS store.
We’re working on your return
Once item(s) are received our team will process your return.
Once your return is completely processed you will receive an email notification.
Eligible returns must meet all requirements of our standard return policy.
Sale items are not eligible for return or exchange.
Items purchased at other retailers can't be returned to pjsalvage.com
All eligible returns must be processed though our return portal (valid within 30 days of receipt of original order).
Returns must be dropped off at your local UPS store.
You may reach customer service Monday - Friday, 9:00 am PST - 4:30 pm PST