To begin your online return - find your pjsalvage.com order number and email address.
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ONLINE RETURNS
Return your cozy items
Ship your return item(s) via your local UPS store. In orginal water proof packaging.
We’re working on your return
Once items are received our team will process your return within 15 - 20 business days
That’s it!
Once your return is processed, an email will be sent to the email address associated with your order
Eligible returns must meet all requirements of our standard return policy.
Sale items are not eligible for return or exchange.
At this time P.J. Salvage can't accommodate exchanges. Please return your item(s) and place a new order for the item(s) of your choice.
Items purchased at other retailers can't be returned to pjsalvage.com
All eligible returns must be processed though our return portal (valid within 30 days of receipt of original order).
Please note there is a 15% damage fee if items are received damaged. Â
Damages include but are not limited to items received wet, odor ie. smoke, not returned in the original packing, etc.
Returns must be dropped off at your local UPS store.
You may reach customer service Monday - Friday, 9:00 am PST - 4:30 pm PST