To begin your online return - find your order number and email address.
This way to easy returns

Use our portal to initiate your return and create a shipping label.

Return your cozy items

Ship your return item(s) via your local UPS store. In orginal water proof packaging.

We’re working on your return

Once items are received our team will process your return within 15 - 20 business days

That’s it!

Once your return is processed, an email will be sent to the email address associated with your order

Eligible returns must meet all requirements of our standard return policy.

Sale items are not eligible for return or exchange.

At this time P.J. Salvage can't accommodate exchanges. Please return your item(s) and place a new order for the item(s) of your choice.

Items purchased at other retailers can't be returned to

All eligible returns must be processed though our return portal (valid within 30 days of receipt of original order).

Please note there is a 15% damage fee if items are received damaged.  

Damages include but are not limited to items received wet, odor ie. smoke, not returned in the original packing, etc.

Returns must be dropped off at your local UPS store. We recommend you get a receipt confirming your dropoff.

You may reach customer service Monday - Friday, 9:00 am PST - 4:30 pm PST