© 2018 P.J. Salvage. All Rights Reserved

Nov.20-26; Free Shipping + Complimentary Gifts

HELP CENTER

How can we assist you? Please click on one of our links below for more info.



Contact Us


Emailinfo@pjsalvage.com

Customer Service – 949.247.5362
(We're in sunny Southern California, available Monday - Friday, 8am - 5pm PT)

Send us a note by mail – (everybody loves a letter, right?)
P.J. Salvage / Attn: Customer Care
16912 Von Karman Ave. Ste. A. Irvine, CA. 92606

Size Chart


Women's
Size XS S M L XL
Equivalent Size 2 4 6/8 10/12 14
 
Slippers
Size S M L
Equivalent Size 5/6 7/8 9/10
 
Kids
Size S M L
Infant 3-6 mo 6-12 mo 12-18 mo
Toddler 2T 3T 4T
Kids 4 5 6
Youth 8 10 12/14

Shipping & Delivery Info

  • ‚ÄčOrders received after 12pm PST/3pm EST will be processed the next business day.
  • Orders are shipped Monday through Friday, excluding holidays.
  • Orders placed on weekends and holidays are processed the next business day.
 
FREE SHIPPING OFFER
  • Offer valid with a minimum purchase of $100 at PJSalvage.com.
  • Applies only to FedEx Ground Delivery.
  • Free shipping offer via FedEx Ground is valid in 48 contiguous states.
  • Free shipping offer to (Alaska, Hawaii and U.S. Territories) is shipped via FedEx Smart Post.
  • If you require a quicker delivery than Ground, please upgrade your shipment. Additional charges will apply (Alaska, Hawaii and U.S. Territories are excluded).
  • Orders on PJSalvage.com are not available for international shipment.
  • Terms are subject to change without notice.

FedEx Standard Overnight
FedEx 2Day
FedEx Ground  (1-5 days) based on distance to destination 
FedEx SmartPost (4-10 days) based on distance to destination

Returns & Exchanges


HOLIDAY GIFT RETURNS

Our holiday gift return policy begins November, 2018.
Gift returns will be accepted until Jan. 10, 2019, or 30 days after date of purchase.

Received P.J. Salvage as a gift?

  • Purchases made from other retailers will not be accepted, and should be returned to the store from which the item was originally purchased. 
  • All original tags must be attached.
  • Garment must be unworn and unwashed.
  • Gift returns will be accepted and issued a merchandise credit code, redeemable on PJSalvage.com. Valid for 30 days.
  • Download & print our return form here.

STANDARD RETURNS

Follow process below within 30 days of receipt of your order.

  1. Labels and tags must be attached to garment.
  2. Product must be unworn/unwashed.
  3. Complete the return form that you received with your order.
  4. Pack the item in original packaging or secure, waterproof package.
  5. Cover your address label with return label, included in your package.
  6. Return the package to your local Post Office.
  7. Keep your receipt safe, as you will need this as your proof of return.

GUIDELINES FOR ALL RETURNS

  • All original tags must be attached.
  • Received an incorrect or faulty item? We’re sorry to hear this, please email us within 30 days of receiving your order at: info@pjsalvage.com so we can make it right for you.
  • P.J. Salvage reserves the right to reject returns outside of the 30-day window, or that do not meet the above conditions.

EXCHANGES
  • P.J. Salvage does not offer exchanges.
  • Please return your item to us for a credit, and then place a new order to get the item of your choice.

REFUNDS

Refunds will be processed in approximately 7 business days after we receive your return (excluding weekends and bank holidays).


CANCELLATIONS

Thank you for shopping with PJSalvage.com.
Once you receive an order confirmation number, we are no longer able to cancel an order mid-process.
Please initiate a return through the returns process.