© 2017 P.J. Salvage. All Rights Reserved

Help Center

How can we assist you? Please click on one of our links below for more information.

CONTACT- CUSTOMER SERVICE
Email- info@pjsalvage.com
Customer Service- 949.247.5362
Hours of operation: 8am to 5pm PT, Monday - Friday
Communication by Mail-  
P.J. Salvage 
16912 Von Karman Ave. 
Irvine, CA. 92606

SHIPPING & DELIVERY

  • Orders received after 3pm PT/12 pm ET will be processed the next day (Please consider an additional day to your delivery plan) 
  • Orders are shipped Monday through Friday, excluding holidays.
  • Orders placed on weekends and holidays are processed the next business day.

FREE SHIPPING OFFER //

  • Offered with a minimum purchase of $100 at PJSalvage.com
  • Applies only to FedEx Ground Delivery 
  • Valid in 48 continguos states, not available to: Alaska, Hawai and U.S. Territories
  • If you require a quicker delivery than ground, please upgrade your shipment. Additional charges will apply.
  • Orders on PJSalvage.com are not available for international shipment.
  • P.J. Salvage is not responsible for lost or stolen packages. Please contact FEDEX to file a claim. 
  • Terms are subject to change without notice.

Shipment Schedule

DELIVERY OPTIONS    
Overnight    
  FedEx Priority Overnight®
  FedEx Standard Overnight®
2 Business Days   FedEx 2Day®
     
1–5 Business Days*   FedEx Ground®
  FedEx Home Delivery®

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RETURNS & EXCHANGES

ARRANGING YOUR RETURN //

Please follow process below within 30 days of receipt of your order.

  • Your return label is in the plastic envelope on the outside of your parcel (along with your order summary)
  • Pack the item in original packaging or secure, waterproof package
  • Complete and sign a copy of the returns invoice that you received with your order and include it with your return.
  • Labels and tags must be attached to garment
  • Product must be unworn/unwashed
  • Cover your address label with return label, included in your package
  • Return the package to your local Fed Ex drop off location

Our guidelines:

  • All original tags must be attached
  • For hygiene, please try all lingerie over your own underwear
  • Received an incorrect or faulty item? We’re sorry to hear this, please email us within 30 days of receiving your order at: info@pjsalvage so we can look into this for you.
  • We do not accept returns from third party retailers.
  • P.J. Salvage reserves the right to reject returns outside of the 30 day window, or that do not meet these conditions.

EXCHANGES 

P.J. Salvage does not offer exchanges. Please return your item to us for a credit, and then place a new order to get the item of your choice.

REFUNDS 

Refunds will be processed in approximately 7 business days (excluding weekends and bank holidays) after we receive your return.

CANCELLATIONS 

Thank you for shopping with PJSalvage.com. Once you receive an order confirmation number, we are no longer able to cancel an order mid-process. Please initiate a return through the returns process.

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SIZE GUIDE

Size Chart
Women's
Slippers
Kids

Women's 

Size XS S M L XL
Equivalent Size 2 4 6/8 10/12 14

Slippers

Size S M L
Equivalent Size 5/6 7/8 9/10

Kids

Size S M L
Infant 3-6 mo 6-12 mo 12-18mo
Toddler 2T 3T 4T
Kids 4 5 6
Youth 8 10 12/14

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